FAQ's
What surfaces does Windup work on?
Windup works on all sorts of surfaces, even a garage floor and even carpet.
What cleaning solutions can I use with my Windup?
You may use water, 2XL’s Windup Multi-Surface Disinfecting Floor Cleaner, or another cleaning product of your choice. When using another manufacturer’s product, dilute it with water according to the manufacturer’s instructions for a 24 oz tank. Do not use waxes or other thick or sticky products, as they may clog the spray system. Always confirm that the product is suitable for the surface you are cleaning.
Shop the recommended 2XL cleaning solution
How can I store Windup?
Windup comes with a wall mount hanger. You can also use a guitar stand as a quick and easy option that doesn't require wall mounting.
How long does the battery last?
The battery will last 20 rolls before needing a recharge.
Where can I find the Windup Owner’s Manual?
You can view or download the Windup Owner’s Manual here. The manual is also available anytime from our Support page.
Who is 2XL?
It can be difficult in today’s world to ascertain who is real and who is not. Please rest assured 2XL Corp is 100% legitimate. We’ve been in business for over 25 years, and our Windup product is widely used in hotels, fitness centers, and households. Our main location in Illinois is home to a dedicated (and fun!) team of long-term employees.
You’ll also find a variety of our other wet wipe-related products on Amazon. If you’re looking for top-quality cleaning and disinfecting wipes, I highly recommend our “2XL Force2 disinfecting wipes”—they’re fantastic!
How big is the Windup Mop?
The mop handles a lot more than Swiffer ever will, from carrying multiple ‘pads’ and fluid pumps to incorporating electric features, and it even has two heads which I will explain that addresses narrower or under cabinet spots.
First, we designed the Windup to be super durable and tough enough even for demanding commercial use with oversized components such as the gears, motors, battery and the handle, we even engineered the unit to use the same plastic found in football helmets.
Pro tip: The mop is designed to flip upside down, thanks to its dual head. The curved head is perfect for everyday use and is what most people rely on. However, the unit can be flipped over—it has a sensor that detects when it’s upside down (likely the first mop or floor device with this capability) and prevents it from spraying fluid into the air. In this inverted position, the Windup can more easily reach under low or narrow spaces, and the flat head on the top side is designed to cover more surface area, allowing for a thorough cleaning all at once when that is desired.
